If you want to know more about the different types of internet connections available, our help and advice section is packed with informative articles and helpful videos
Learn about Ethernet and how it can help your business compete in today’s market. Increasingly, companies are using Ethernet leased lines to connect to the internet. You might wonder why this would be the case, in order to explain we need to look at leased line vs broadband in order to understand the pros and […]
There’s lots of talk about gigabits thanks to the rollout of faster internet services across the UK. We need to go back in time a little here in order to understand what a bit is. Back in the early days of computing, the basic unit of computing was defined as a ‘bit’ – short for […]
The internet has become a key part of our lives, both at home and in business. We use it to carry out many of our day-to-day tasks, from banking and shopping to looking for entertainment on the web. This has become possible thanks to the availability of fast, reliable broadband connections, meaning we can now […]
Broadband started to roll out across the UK in the late 1990s and made reliable, fast internet connections available to people who were previously struggling with dial-up links. In more recent years, the introduction of fibre optic links has made the service even better, allowing websites to deliver richer content, and more and more services […]
Frequently Asked Questions
Take a look below at our frequently asked questions. If your question isn’t answered here, you can contact our team by calling 0333 363 6454.
What is a gigabit-capable connection?
A gigabit-capable connection is defined as a line providing speeds of 1,000 Mbps which is also referred to as 1 Gbps or “Gigabit internet”. Under the gigabit voucher scheme businesses can choose to take speeds from 100Mbps to the full carrier capacity depending on their requirements. Dedicated Ethernet or leased line connections can provide speeds up to 10 Gbps.
What would a gigabit connection mean for my business?
With an increase in upload and download speeds, your business could benefit from transferring data faster which can translate to increased staff productivity. With more applications becoming cloud-based, your business’ requirements for internet bandwidth increases; the use of Voice over Internet Protocol (VoIP) services and video conferencing platforms such as Skype all require low latency and uncontended bandwidth to perform optimally. An uncontended (not shared) Ethernet line offers guaranteed speeds.
Who is eligible to apply?
Small to medium-sized businesses (SMBs) with fewer than 250 employees, a turnover of less than €50m and that have received under €200k in public grants in the last three years.
The Gigabit Voucher Scheme started as a trial in four areas of the UK for wave one and due to its success rolled out to the rest of the UK in April 2018
What can be claimed for?
Business vouchers with values of between £500 and £3,000 are available to put towards installation costs of a gigabit-capable connection. The new connection must deliver minimum speeds of 100 Mbps and be at least double the speed of the current service.
The vouchers do not cover VAT or monthly line rentals.
Is there an expiry date?
The government will stop issuing vouchers when the allocated fund runs out, or by March 2019 – whichever comes first.
How do I claim gigabit vouchers?
You must first choose a supplier for your connection which is registered under the Gigabit Voucher Scheme. Once you place an order for the connection, you can claim up to £3,000 towards the installation costs.
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